Boarding FAQs


Q: My bird is an ‘only child'. How is it going to cope with being housed in an unfamiliar environment with other birds?

A: Parrots are social animals. In the wild, they live in flocks. Bird Boarding provides a relaxed and clean atmosphere that parrots feel comfortable in. Our regular guests that have had plenty of time to settle, serve to reassure the new parrots that they are in a safe place.

We find that most of our guests enjoy the company of other parrots, growing in confidence as they settle in. It is not uncommon to see a new guest preening within minutes of arrival, indicating that they feel entirely comfortable in their new surroundings. Better yet, our staff are trained in reading parrot behaviour and will notice immediately if your parrot is feeling uncomfortable, allowing them to change the environment or routine to suit the parrot's individual character. All activities within the business are supervised by a qualified and active avian nurse. All members of the Bird Boarding team love and care for their own birds, so they know how to connect with yours!

If you are feeling uneasy about leaving your bird, we suggest that you ring to organise a tour of Bird Boarding or speak to one of our friendly staff about your concerns.

Q: Why can't I bring my bird's cage to make it more comfortable for him/her?

A: High quality cages are provided as part of the boarding fee. We have found our range of cages to be suitable for every different type of animal that we have cared for. Bird Boarding has lofty standards when it comes to housing for birds. The owner of the business has spent years educating people about appropriate housing and set up. The staff here are particular about cleanliness and therefore enjoy the peace of mind that comes from providing our regularly disinfected cages.

Q: What is your refund policy?

Please refer to this information sheet regarding our refund policy. If you have any questions, don't hesitate to contact the staff at Bird Boarding.